International transport

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  - Zone 2 - Romanian Post - 10 Eur            

Delivery policy

All products are subject to delivery terms. If a product ordered by you is not available or we do not have the possibility to process it during the agreed time, we will inform you by an Email and we will keep you informed about its availability or when your order will be ready. When your order is completed we will send you the order with the shipping option you selected at check-out. Shipping costs are non-refundable and are based on the weight / size of your package. The price for your package will always be displayed at check-out when you select the destination country and the desired courier. The delivery date may differ due to the courier's practices, the delivery location, the delivery method and the quantity ordered. For Romania, there are no additional transport costs other than those established at check-out. 

If you notice any signs of damage to the package, please contact us as soon as possible to remedy the situation and please send us an E-mail to offive@mamandme.ro

All Mama & me products are made in Handmade mode therefore any modification of the delivered order must be requested before processing it but not later than two maximum 3 days after placing the order. . 

Return Policy

According to Government Ordinance no. 130 of 2000, supplemented by Law 51 of 2003, on the legal regime of distance contracts, products purchased online can be returned.

The online store www.mamaandme.ro complies with the legislation in force, and the products purchased on our website can be returned within 10 days of purchase. Our customers will receive the money back, less the delivery ones.

The return of the products will be made at the customer's expense, by using the same transport service through which the shipment was made, money will be returned within 30 days of information, but we will try to return the amount as soon as possible. The address to which the order will be returned is the same as the address from which the products are received.

If you need more additional information on how to return the products, you can write to the following email address office@mamaandme.ro.

The products can be changed or replaced, in maximum 10 days from the purchase in original packaging, without signs of wear.

ATTENTION: the return of the products and the reimbursement of their equivalent value are made only after the verification and confirmation by the seller of the condition of the products, of the original packaging, of the presence of all the accessories of the products and of the documents that accompanied the product.
Any such request / notification office@mamaandme.ro.